Dial-A-Ride
Dial-A-Ride is a demand-response paratransit service offering door-to-door rides for pre-registered users aged 65 and older or who have medical disabilities. Dial-a-Ride users must register with and be approved by City staff. The City will provide a list of approved users and updates to the selected service provider. Riders must schedule a ride at least 24 hours in advance. Dial-a-Ride does not allow for shared rides between different groups of riders.
More information about the City's Dial-a-Ride program can be found on the City's website:
WHO IS ELIGIBLE?
Calabasas residents who are 65 years of age or older, have a permanent disability, or have
a serious medical condition. Residents must be able to provide a doctor's statement for a
disability. The drivers are not allowed to assist the passengers and applicants must be able
to independently get on and off the Dial-A-Ride vehicles.
Please contact ACCESS at (800) 827-0829 if passenger cannot ride independently.
WHEN IS THE SERVICE AVAILABLE?
Hours of Operation:
- Mon - Thu: 8:00am - 6:30pm
- Fri: 8:00am - 5:00pm
For weekend service please see our new Demand-Response Service
Medical Appointment Only:
- Mon - Thu: 9:00am - 5:00pm
- Fri: 9:00am - 4:00pm
FOR DIAL-A-RIDE SERVICE CALL (818) 632-6211
Service available on all government holidays, except Independence Day, Thanksgiving Day, Black Friday, Christmas Eve & Day, and New Year’s Eve and Day.
Residents must make arrangements at least one day in advance during regular business hours.
WHAT IS THE PERMISSIBLE USAGE?
- One (1) round-trip per day
- Three (3) round-trips per week
- Qualified residents can travel door to door within the boundaries of the City, and the 9 locations outside the City as listed.
- No other destinations permitted
- No exceptions
- $2.50 inside the City limit trips
- $4.00 outside the City limit trips
OUT OF CITY DIAL-A-RIDE DESTINATIONS
- HOSPITALS, MEDICAL FACILITIES
Kaiser Permanente, Woodland Hills
West Hills Medical Center
Tarzana Regional Medical Center
- SHOPPING, DINING, ENTERTAINMENT
Fallbrook Center, West Hills
Topanga Plaza, Canoga Park
The Village, Woodland Hills
- COMMUNITY RECREATION CENTERS
St. Mel Catholic Church/Adult Club, Woodland Hills
West Valley Jewish Community Center, West Hills
Woodland Hills Community Church/Primetimers Club
- METRO CONNECTION
Canoga Orange (G) Line Station
* Medical appointments have priority over recreational trips.
HOW TO APPLY
1. Complete the form or click here to download and print the PDF form
2. Attach a copy of your state issued ID or Driver's License
3. Mail to:
CALABASAS DIAL-A-RIDE
100 CIVIC CENTER WAY
CALABASAS, CA 91302
Microtransit
Microtransit is a demand-response service offering door-to-door rides for all members
of the public 18 and older (or minors accompanied by an adult 18 or older). The City
currently operates a Pilot Microtransit Program where riders have the option to
schedule a ride but are not required to do so. Where Dial-a-Ride and Microtransit
hours overlap, Dial-a-Ride users have priority use. Microtransit is a newer program to
the City and the City anticipates makomg adjustments to the program as it comes
out of itspilot phase. The successful contractor will be expected to accommodate
changes to the operation of the program. Microtransit allows for and promotes,
shared rides between groups of riders as space allows. More information about the
City’s Microtransit program can be found on the City’s website: